Patients, staff, donors, and supporters are each a part of the Chase Brexton Health Care team.
Why are we here? Our first reason is our patients. But everyone has more to share. And these are a few of the reasons our more than 350 staff are proud of the work they do and have chosen to work with Chase Brexton.
Donor Spotlight: Tahira Pemberton
Patient Navigator, Chase Brexton Randallstown
When Tahira Pemberton began working as a front desk manager at Chase Brexton Health Care’s Randallstown Center in 2005, she felt an immediate connection to her new organization. “I was just finding myself, having recently come out to my family,” she recalls. “When I came to work here, I felt like I could be myself with absolutely no judgement.”
Over the years, Tahira has held multiple positions and has been a part of three different Randallstown Center relocations, but she’s discovered that one thing has remained constant: the Chase Brexton mission. “Taking care of the patients who need us the most has always been Chase Brexton’s number one priority,” she says. “That’s part of the reason why I have stayed here so long, and the reason why I couldn’t imagine a better place to work.”
It’s also the reason why she made a generous $500 gift to our 2016 Employee Giving Campaign. This year, the average employee gift was $118.12—an astounding $25 more than the previous year’s average. For many of our 400 employees, giving allows them to show their personal support to the communities that they professionally—and passionately—serve.
And for Tahira, the gift is truly personal. “I give because I was in their shoes,” she says.
Did you know? The gift of just $5 provides patients with transportation to their medical appointments. Every donation makes a difference. Join Tahira and give today.
sIMMONE DEBEAUbien - population health nurse manager
I came to Chase Brexton initially because I wanted to contribute to an organization that is an established leader in the LGBTQ community in Baltimore. I've stayed with Chase Brexton because this organization has encouraged me to be a part of amazing educational opportunities which have enabled me to pass that knowledge along to others, including my coworkers, my patients, my friends, and my community.
I’ve worked with our patients in our Columbia Center; managed our MICA clinic; tested countless patients from the community at our STD clinic; and now I’m working with our most vulnerable patients by being a part of the Population Health Department.
Chase Brexton aims to empower our patients to be themselves. I think we also empower our staff to be true to themselves as well. Chase Brexton wants me to be me even when I’m at work.
Kyle Easton - REVENUE CYCLE DIRECTOR
My position is Revenue Cycle Director and it involves many different processes and teams in the organization. From ensuring we have the correct information for the patients when they check in for their appointments, to making sure all of the coding is correct when claims are sent to the insurer, providers, patient service representatives, and Finance staff all have an impact.
I found Chase after being laid off from another area hospital in 2003. I had worked at another Federally Qualified Health Center in the city, so I had an idea of what services were offered. About a year ago I had left for a position in Reproductive Health with a pretty awesome organization, and found that it really wasn’t a good fit for me. I really missed the collaboration between the different service lines in helping the whole person.
Being able to be a part of an organization like Chase Brexton who is able to help people who may not otherwise have access to healthcare was a really big draw for me. There is a bunch of great work happening here to ensure the well-being of our patients!
Alicia Gabriel - Marketing Manager
I never thought I’d be able to use my random design and writing skills for anything, much less for so many things I believe in - LGBT care and equality, health care provided by care teams who believe in empowering individuals, creating a safe space for us to be ourselves, bringing compassionate health care to ALL our communities - especially those who are so often left behind, neglected, shamed, or simply unaware of what supports they can access.
Over the last seven years, in some small way, through marketing, of all things, I feel like I’m a big part of something incredibly special and I’m able to support the efforts of a unique, diverse, awesome crew to bring hope, help, and healing to our communities. This - my 'job' - is personal to me.
It's also a professional challenge that’s been the most interesting and exciting one I’ve had. Ever. Throughout my time here, I've been so accepted, so included in the work, so able to be my quirky, slightly goofy self. I get to work with some of the most brilliant, creative, and dedicated people I've known. They come from all fields, all with amazingly different educational backgrounds, cultural backgrounds, life experiences - and in every interaction, every project, I've never been made to feel 'lesser'; I always feel valued. And I've always felt a sense of shared committment to the mission, to the patients, to making our communities stronger. My confidence is greater. My compassion is deeper. And my committment to my community is stronger.
As a kid, I dreamed about being a lot of things. As an adult, I figured out what my dream job is - and I have it.
TONYA HAWKINS - DENTAL ASSISTANT, MT. VERNON
I’ve been working in the healthcare field as a Dental Assistant for over 8 years. During my 2 years of being employed with Chase Brexton, I’ve had the pleasure of working with some of the most pleasant patients. I enjoy what I do and love providing quality care to our patients.
masheka leonard - patient service representative, columbia
I love the patients at Chase Brexton! They are so warm and friendly they make it easy to come to work! Our patients ROCK!
Tiana matthews-martinez, MS, RD, LDN - NUTRITIONIST
I’ve always enjoyed working in a community health setting! To be part of an organization that is passionate about patient care, customer service, and celebrating diversity is a great feeling. The legacy that the organization has serving the Baltimore community is worthy of preservation and deserves to be pushed forward.
I also saw an opportunity to bring nutrition back to the forefront of patient care. It has been a couple of years since a dietitian worked on staff and many of the patients need nutrition therapy to help manage their weight, blood glucose, blood pressure, and kidney function in a normal range. Having liberty to develop nutrition programs and collaborate with other departments to increase access to nutrition information for patients is a great opportunity.
Katie meara, rn - director of operations, gLEN Burnie
I have been a Registered Nurse for 40 years, the first half of that time spent managing hospital inpatient child and adolescent units. I switched to Federally Qualified Health Centers in 1998, and found my professional home there. Prior to moving to Maryland in 2009, I worked in FQHCs in northern New Mexico in Operations and Administration. One of my “deal breakers” in moving to Maryland was the ability to continue working in a FQHC.
I joined CBHC in September, 2011. Our medical model addresses the whole person, including social and psychosocial needs which is rare in the medical field. I love the mission of Chase Brexton and the privilege of providing medical care to all people, including the disenfranchised and underserved populations. Our team in Glen Burnie is amazing! Each staff person makes our patients feel welcome and cared for. I love what I do, and consider myself lucky to be here at Chase Brexton.
Shanae murray - vice president, human resources
I grew up in the Penn-North & Sandtown neighborhoods in Baltimore City. There were few healthcare options for my family, and the only clinic I visited as a child was located at 1515 W. North Avenue. I came to Chase Brexton because I believed in our mission, “To provide compassionate, quality health care that honors diversity, inspires wellness, and improves our communities.” I wanted to be a part of the best of the best community healthcare organizations in Maryland, and I wanted to provide encouragement and coaching to employees to be their very best so they could provide outstanding care to our patients.
TAHIRA PEMBERTON - PATIENT NAVIGATOR, RANDALLSTOWN
I have been working at Chase Brexton since 2005 (11 years). When I started here I immediately felt like part of the team. My co-workers made me feel welcome and it felt like a family. I was just finding myself, having recently came out to my family. When I came to work here I felt like I could be myself with absolutely no judgement.
I have had five different positions, and been a part of relocating Randallstown Center to three different locations. Even with all the changes, the one thing that was always constant was the mission. Taking care of the patients who need us the most has always been Chase Brexton’s number one priority. That’s part of the reason why I have stayed here so long, and the reason why I couldn’t imagine a better place to work.
antonio robinson - dental assistant, mt. Vernon
I love working here at Chase Brexton because of the satisfaction I get when we are helping our patients, and serving the community with all their dental needs. The way they smile after receiving dental treatment provides a sense of accomplishment for me. I also enjoy working with my staff, providers, residents and our dental director. It is truly an honor working here and seeing all the Chase Brexton family on a daily basis.
Marc summerfield - assistant vice president of pharmacy services, director of pharmacy
I love my job because it gives me an opportunity to contribute to Chase Brexton’s mission. Not only do I get to contribute, but I also get to receive. Every day, as I leave work, I feel gratified and enriched.
I love my job because it allows me to work with staff members who believe strongly in the mission and are willing to work hard and make sacrifices every day to achieve the goals that are embedded in that mission.
I feel fortunate to be part of such an organization.
Kyle Thompson, Payroll Administrator/AP Accountant
With most staff, they get direct interaction with our patients and the core of why Chase Brexton is Chase Brexton (which in itself is pretty awesome). I get the pleasure each and everyday to interact with that staff and make sure their payroll needs are taken care of so they can get back to focusing on their real job. I know we all stress about money and making sure we can pay our bills so if I can make that load just a little lighter then I feel complete.
CARLOS TOLENTINO - PATIENT SERVICE REPRESENTATIVE, COLUMBIA
I have been with Chase Brexton for four years now. My job is to speak with and help the patients who come through our doors, to make them feel comfortable and to show them we care. There have been turbulent times at Chase Brexton, but everything I have, I owe to this job. This busy…wonderful…stressful at times…amazing job. Because here at Chase Brexton I believe we work for our patients, and I have met people here who have an amazing passion to help others. That’s why I love working at Chase Brexton.
DWIGHT WALKER - CORPORATE RECRUITER
I love working for Chase Brexton Health Care because of the camaraderie I feel amongst my colleagues. The leaders within the organization have created an environment of LOVE and I feel at home. My CEO greets me by name every single day and my direct superiors are always welcoming. I am proud to be a part of this organization.
Reema wheeler - peer navigator, mt. vernon
I love my job because I love to help people. I started almost two years ago as a Medical assistant for the ANCHOR Program, which helped critically ill patients. Later, I moved over to Case Management. I’m the last person to touch and see the patient, and I think I make a very big difference in their life. I love it.
I love working within my community because I am LGBT, as well. It’s a place where I can be myself.
MONIQUE WHITEHEAD - lead patient service representative, columbia
I enjoy working for Chase Brexton because the patients we serve are us, and we are them. We not only help with medical, but we help with social issues and barriers. We bring answers to patients with questions, we bring smiles to patients that are sad, we bring health to patients that are unhealthy, but most of all we bring hope to patients that are hopeless.
We honor diversity, treating everyone equally, which makes this a wonderful place to work.
pam williams - Director of Patient Support Services, columbia
Chase Brexton’s mission and vision is everything that I also stand for and believe in. The work that I do at Chase Brexton is very fulfilling to me. I have been at Chase Brexton a very long time, and I can’t see myself working anywhere else. I enjoy being able to help people and assist in developing programs to ensure patients have access to the care they need. It’s a true joy working at Chase Brexton. I enjoy working with the leadership team and all of the staff. Everyone is great to work with!! Plus, I find myself continuing to develop and grow as a person at Chase. I couldn’t find a better place to be!
Tonya Williamson - Case Management & Outreach, POWER Project
I love Chase Brexton for multiple reasons.
As a healthcare provider, they have a unique approach to a population often overlooked or underserved. The departments don’t work in silos, as is common in other healthcare settings that I’ve worked. There are teams committed to the care of any particular patient. Many of the providers actually walk out of their clinics and hold conversations, track down information, resolve issues, ask questions which are important to the care of their patients. You won’t see that at many places.
It’s easy to say patient care is important, but an entirely different thing to be committed and vested to the well-being of the entire spectrum of care a patient may need (health, home, financial, employment, or any other barriers). This makes me proud to say I work at Chase Brexton.
As an employee, I have never felt more valued. My ideas and suggestions are welcomed, encouraged and appreciated. I always feel like we work outside of titles and rely on experience and expertise. If I’m more knowledgeable about any particular subject, my voice is heard. It’s such rewarding work. When I’m out doing outreach or working at community events, I love the excitement when folks hear about all we have to offer. I love the many opportunities to be as involved as you’d like as an employee. When folks ask me if I love it here after past employment with the State and recently a very large, local hospital, I say absolutely I have finally found my forever job! A place I love to come to every day and feel like I didn’t waste 8 hours of my life.
MIKE WILLIS - PEER ADVOCATE, CASE MANAGEMENT, Mt. Vernon
I work here because almost everybody who is HIV+ should be on HIV meds and many need help, whether a little or a lot, to make that happen.
BROOKS WOODWARD, DDS - DENTAL DIRECTOR
I’m fortunate in many ways. I love my chosen profession. I am in my 25th year of practicing dentistry and I truly believe that one of the main reasons I love my profession so much is that I am able to practice this profession at Chase Brexton.
The rewards, both personal and professional, that are received from working here far outweigh any professional challenges in the field of dentistry. There is so much gratification in providing needed services to people who would otherwise not receive them. Like many of us who work here, there is nothing more rewarding than helping someone smile. In my line of work, that is quite literal at times. We see so many people in pain, in distress, whose mouths are so neglected and who have simply given up on the idea of ever having even basic functional teeth. These people can be so appreciative and grateful that they often breakdown and cry when they learn that we can help.
I’ve had thousands of thank yous and thousands of hugs from patients who feel that we have just made life so much better for them. I thank the stars every day that I am able to work in a place where I have the opportunity to make this kind of impact on someone. Working here as a clinician goes far beyond simply doing what you were trained to do, it gives you the chance to be a more compassionate person, a more caring person and a more patient person. I thank Chase Brexton for giving me those things and I can’t imagine doing my job anywhere else!
andy zipay - case manager, mt. vernon
I love working at Chase Brexton because of the lack of red tape when providing financial assistance to our clients. Most other organizations take over a month before a client might receive the check they desperately need for eviction prevention or energy assistance. When I submit a financial assistance request for a client through Chase Brexton, I usually get the check within three days! This quick check-cutting has been a blessing in keeping clients housed and keeping their power on.
Why Chase Brexton? from Chase Brexton on Vimeo.