Chase Brexton Health Care's Restricted Access Policy

Last Update: Thursday, November 19, 2020


Chase Brexton may choose to restrict visitors from entering the facilities due to pandemic or other emergent health care or non-healthcare related events.


  • Visitor – a person who does not have a scheduled appointment or require services offered at any Chase Brexton Healthcare site.
  • Patient – a person who has a scheduled appointment or requires a walk-in service (i.e. pharmacy or lab).
  • Supporting visitor – a person who is required to accompany a patient who have a scheduled appointment or requires a walk service (i.e. pharmacy or lab).


  • It is at the discretion of the Chief Executive Officer (CEO) or his/her designee to enforce at any time a restricted visitor policy in response to a pandemic or healthcare related event.


  • Senior leadership staff will identify any health care related, community event or circumstance in which there is a need to restrict access to the health care center.
  • Any  health care related or community event that requires restricting access to the healthcare organization will require the approval of the CEO.
  • Guidelines will be determined to the magnitude and duration of this restriction and support from all areas of the organization to achieve this will be provided.
  • Limiting access to any clinic site or service will be determined and communicated to staff, patients and the general public.
  • All visitors must check in at a point of entry and participate in a mandatory screening.
  • Anyone refusing to abide by the established restrictions will not be allowed entrance into any health care site.
  • Visitors who have successfully completed the screening and met all criteria will be issued the appropriate arm band for the day and personal protective equipment if needed  and can proceed to their destination.
  • This policy includes infants and siblings, they have to be receiving service accompanied by parent or guardian.
  • Children will not be allowed in the facility unless they have a  scheduled service.  Children accompanied with an adult that has a schedule visit will not be allowed entry.
  • One parent or caregiver of pediatric patients will be  allowed entry.
  • For OB patients, only the patient  receiveing the service may be allow in the building.
  • Other family members or friends will not be allowed to enter the facility or wait in lobbies or common areas. This includes all areas of the clinic: the lobby, waiting areas, common spaces, or any other area within the clinic.
  • Supporting visitor/caregiver will be allowed (one per patient) for healthcare needs only and will also be subjected to screening upon entry.
  • Visitors may be screened for flu-like symptoms, such as fever, cough or sore throat, depending on the situation.
  • Visitors returning from international travel may not visit until they have been in the United States, symptom free, for 14 days.
  • Exceptions to these restrictions can be made in specific circumstances, with prior approval from site leadership only (Medical Director in their absence the Operation Director would decide).